Signal disruption affects GOtv, DStv – KAWANA
By Mwila Nsofu
Government says there has been a disruption of signal on a number of channels affecting customers on GOtv, DStv and DStv Stream across Africa.
The signal disruption has been caused by a breakdown in the Intelsat 33e satellite in geostationary orbit –GEO.
Information and Media Permanent Secretary THABO KAWANA says in Zambia, on the GOtv platform, six sites out of 11 were totally down.
Mr. KAWANA says five were recovered by Tuesday and six are being worked on and will soon be recovered.
He told ZNBC News in a statement that technical people from Multichoice Africa are in the country and have so far managed to recover 4 of the 6 sites, which are Kabwe, Solwezi, Kafue and Choma.
Mr KAWANA said Kasama and Chipata sites are expected to be restored tomorrow, October 27, 2024.
And Mr. KAWANA said that all issues on DStv have since been resolved and DStv remains fully operational.
He also, said Multi choice has since assured All GOtv customers in the affected sites that had active subscription of compensation accordingly.
Mr. KAWANA said that government regrets the inconvenience and will ensure that relevant authorities work towards a speedy resumption of services.
